Shipping Policy

At Keepsake Xpressions we strive to ensure that your orders are processed and shipped as quickly and efficiently as possible. Here's what you can expect when you place an order on our website:

  1. Processing Time
    • All online orders are processed within 1-3 business days. This includes personalized items. During this time, we carefully prepare your items for shipping to ensure they arrive in perfect condition.
  2. Shipping Rates & Delivery Estimates
    • Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs, with estimated delivery times provided for each option.
  3. Order Tracking
    • Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your package's journey from our warehouse to your doorstep.
  4. International Shipping
    • We are delighted to offer international shipping to select countries. Please note that additional shipping fees and longer delivery times may apply for international orders.
  5. Customs, Duties, and Taxes
    • Keepsake Xpressions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  6. Shipping Restrictions
    • Some products may be subject to shipping restrictions due to size, weight, or local laws. Please review any restrictions at checkout.
  7. Lost or Damaged Packages
    • If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue promptly.

Thank you for choosing Keepsake Xpressions. We are committed to delivering your festive items with the utmost care and efficiency!